CVE-2026-48210
Possible information disclosure via External Interface
No known exploitation. EPSS puts it in the 21st percentile. A vendor fix is available.
What to do
The vendor has published a fix. Version details are below where the sources state them.
What it is
From the CVE record
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1
In plain language
No plain-language summary for this CVE yet.
Exploitation
Where each signal puts this CVE on the scale from published to confirmed exploited.
- CISA KEV
Not in the catalog. CISA has not confirmed exploitation.
- Public exploits
No public exploit or proof of concept found in the sources we track.
- EPSS
0.3% chance of exploitation activity in the next 30 days, which ranks it in the 21st percentile of scored CVEs.
Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.
Lifecycle
10 events over 52 days, from the signal feeds we watch.
- Patch availableworkaround available, record updated
- OpenVAS check added
- Patch availableworkaround available, record updated
- Publishedweakness classified, att&ck mapped
Affected products
Technical detail
CVSS 3.1 vector
Open in the CVSS calculatorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Scored 5.7 by NVD.
How it is reached
- Attack Vector NetworkExploitable remotely over the network without any special conditions
- Attack Complexity LowNo special conditions — the attack can be reliably reproduced
- Privileges Required LowRequires basic user-level privileges
- User Interaction RequiredA user must click a link, open a file, or perform some action
Scope
- Scope UnchangedImpact is limited to the vulnerable component itself
Impact if exploited
- Confidentiality HighTotal information disclosure — all data in the component is compromised
- Integrity NoneNo integrity impact
- Availability NoneNo availability impact
Weaknesses
ATT&CK techniques
Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.
- CollectionT1005Data from Local Systemmedium confidence
- Privilege EscalationT1068Exploitation for Privilege Escalationhigh confidence
Sources
References in the record
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