CVE-2026-27637
FreeScout's Predictable Authentication Token Enables Account Takeover
No known exploitation. EPSS puts it in the 56th percentile. A vendor fix is available.
What to do
The vendor has published a fix. Version details are below where the sources state them.
What it is
From the CVE record
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.206, FreeScout's `TokenAuth` middleware uses a predictable authentication token computed as `MD5(user_id + created_at + APP_KEY)`. This token is static (never expires/rotates), and if an attacker obtains the `APP_KEY` — a well-documented and common exposure vector in Laravel applications — they can compute a valid token for any user, including the administrator, achieving full account takeover without any password. This vulnerability can be exploited on its own or in combination with CVE-2026-27636. Version 1.8.206 fixes both vulnerabilities.
In plain language
No plain-language summary for this CVE yet.
Exploitation
Where each signal puts this CVE on the scale from published to confirmed exploited.
- CISA KEV
Not in the catalog. CISA has not confirmed exploitation.
- Public exploits
No public exploit or proof of concept found in the sources we track.
- EPSS
0.8% chance of exploitation activity in the next 30 days, which ranks it in the 56th percentile of scored CVEs.
Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.
Lifecycle
6 events over 143 days, from the signal feeds we watch.
- Analysis publishedPatch, then patch again: how CVE-2026-28289 turned FreeScout's fix into zero-click RCE
- Patch availablerecord updated
- Publishedweakness classified, att&ck mapped
Affected products
Technical detail
CVSS 3.1 vector
Open in the CVSS calculatorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Scored 9.8 by NVD.
How it is reached
- Attack Vector NetworkExploitable remotely over the network without any special conditions
- Attack Complexity LowNo special conditions — the attack can be reliably reproduced
- Privileges Required NoneNo authentication required — anyone can exploit this
- User Interaction NoneNo user interaction needed — fully automated exploitation
Scope
- Scope UnchangedImpact is limited to the vulnerable component itself
Impact if exploited
- Confidentiality HighTotal information disclosure — all data in the component is compromised
- Integrity HighTotal loss of integrity — attacker can modify any data in the component
- Availability HighTotal denial of service — the component is completely unavailable
Weaknesses
ATT&CK techniques
Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.
- Credential AccessT1110Brute Forcemedium confidence
Sources
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