CVE-2026-23756
GFI HelpDesk < 4.99.9 Stored XSS via Troubleshooter Step Subject
No known exploitation. EPSS puts it in the 3rd percentile. No fix published yet.
What to do
No fixed build or workaround is published yet. Limit exposure and watch for a patch.
What it is
From the CVE record
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
In plain language
No plain-language summary for this CVE yet.
Exploitation
Where each signal puts this CVE on the scale from published to confirmed exploited.
- CISA KEV
Not in the catalog. CISA has not confirmed exploitation.
- Public exploits
No public exploit or proof of concept found in the sources we track.
- EPSS
0.1% chance of exploitation activity in the next 30 days, which ranks it in the 3rd percentile of scored CVEs.
Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.
Lifecycle
5 events over 66 days, from the signal feeds we watch.
- OpenVAS check added
- Record updated
- Publishedweakness classified, att&ck mapped
Affected products
Technical detail
CVSS 3.1 vector
Open in the CVSS calculatorCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Scored 5.4 by NVD.
How it is reached
- Attack Vector NetworkExploitable remotely over the network without any special conditions
- Attack Complexity LowNo special conditions — the attack can be reliably reproduced
- Privileges Required LowRequires basic user-level privileges
- User Interaction RequiredA user must click a link, open a file, or perform some action
Scope
- Scope ChangedThe exploit can affect other components (e.g. sandbox escape, host compromise from VM)
Impact if exploited
- Confidentiality LowSome restricted information is disclosed, but limited in scope
- Integrity LowData modification is possible but limited in scope or consequence
- Availability NoneNo availability impact
Weaknesses
ATT&CK techniques
Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.
Sources
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