CVE Tools

CVE-2024-23793

Upload of files outside application directory

No known exploitation. EPSS puts it in the 54th percentile. A vendor fix is available.

Published Updated Sources: CVE.org, NVD

What to do

The vendor has published a fix. Version details are below where the sources state them.

What it is

From the CVE record

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts. This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

In plain language

No plain-language summary for this CVE yet.

Exploitation

Where each signal puts this CVE on the scale from published to confirmed exploited.

EPSS54th
CISA KEV

Not in the catalog. CISA has not confirmed exploitation.

Public exploits

No public exploit or proof of concept found in the sources we track.

EPSS

0.8% chance of exploitation activity in the next 30 days, which ranks it in the 54th percentile of scored CVEs.

Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.

Lifecycle

6 events over 749 days, from the signal feeds we watch.

  1. OpenVAS check added
  2. Patch availablerecord updated
  3. Publishedweakness classified, att&ck mapped

Affected products

Technical detail

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

Scored 6.3 by NVD.

How it is reached

  • Attack Vector NetworkExploitable remotely over the network without any special conditions
  • Attack Complexity LowNo special conditions — the attack can be reliably reproduced
  • Privileges Required LowRequires basic user-level privileges
  • User Interaction RequiredA user must click a link, open a file, or perform some action

Scope

  • Scope UnchangedImpact is limited to the vulnerable component itself

Impact if exploited

  • Confidentiality NoneNo confidentiality impact
  • Integrity HighTotal loss of integrity — attacker can modify any data in the component
  • Availability LowReduced performance or intermittent disruption of service

Weaknesses

ATT&CK techniques

Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.

Sources

Watch the software you run.

My Stack ranks new CVEs for your products by real-world exploitation, so the next serious one reaches you without reading every advisory.

We'll flag the next CVE, public exploit or patch for OTRS, not every advisory.

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