CVE-2009-3567
No known exploitation. EPSS puts it in the 63rd percentile. A vendor fix is available.
What to do
The vendor has published a fix. Version details are below where the sources state them.
What it is
From the CVE record
Cross-site scripting (XSS) vulnerability in modules/tickets/functions_ticketsui.php in Kayako SupportSuite and eSupport 3.60.04 and earlier allows remote attackers to inject arbitrary web script or HTML via unspecified vectors in the staff control panel, a different vector than CVE-2007-1145.
In plain language
No plain-language summary for this CVE yet.
Exploitation
Where each signal puts this CVE on the scale from published to confirmed exploited.
- CISA KEV
Not in the catalog. CISA has not confirmed exploitation.
- Public exploits
No public exploit or proof of concept found in the sources we track.
- EPSS
1.1% chance of exploitation activity in the next 30 days, which ranks it in the 63rd percentile of scored CVEs.
Exploit Prediction Scoring System, FIRST.org. A probability, not a confirmation.
Lifecycle
5 events over 6043 days, from the signal feeds we watch.
- Patch availablerecord updated
- Publishedweakness classified, att&ck mapped
Affected products
Technical detail
CVSS 2.0 vector
Open in the CVSS calculatorAV:N/AC:M/Au:N/C:N/I:P/A:N
Scored 4.3 by NVD.
How it is reached
- Access Vector NetworkExploitable remotely over the network
- Access Complexity MediumSome conditions must be met
- Authentication NoneNo authentication required
Impact if exploited
- Confidentiality NoneNo confidentiality impact
- Integrity PartialSome data can be modified
- Availability NoneNo availability impact
Weaknesses
ATT&CK techniques
Mapped from the weaknesses above (CWE to ATT&CK), not observed in attacks.
Sources
References in the record
- blog.kayako.com/2009/09/security-bulletin-supportsuite-and-esupport/
- osvdb.org/58516
- secunia.com/advisories/36807
And 2 more references. See all after sign-in
Watch the software you run.
My Stack ranks new CVEs for your products by real-world exploitation, so the next serious one reaches you without reading every advisory.
We'll flag the next CVE, public exploit or patch for Esupport, not every advisory.
A free account adds
- The full version matrix and every affected product
- Exploit links, proofs of concept and Metasploit modules
- Email alerts for the products you watch
- The same data over REST API, MCP and CLI